Request an appointment

Tell us when you'd like us to attend.

Request a preferred date and time for planned plumbing, heating, gas or renewable heating work. We will review the details and contact you to confirm availability.

How booking requests work

Normal hours: Monday-Friday, 08:00-17:00.

Weekends: by prior arrangement.

Important: your requested slot is not booked until LDM Group confirms it with you.

For emergency plumbing or heating issues, call rather than using this form.

Plan your visit

Give us enough detail to confirm the right appointment.

Choose a preferred date and time window, then tell us what the job involves. If your first choice is not available, we’ll suggest the nearest suitable alternative. Not sure which service applies? View our Plumbing, Heating or Gas pages first.

Gas safety: If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Request a preferred slot